FAQ

22 articles in this collection
Written by Maddy Klein and Emily Kramer

Where is the Scroll Bar? (Mac)

Can't find the scroll bar to click and drag to scroll
Written by Maddy Klein
Updated over a week ago

Why are my emails not marking as read? (iOS)

Opening emails and they are still marked as unread
Written by Maddy Klein
Updated over a week ago

In what languages is Astro localized?

The Astro apps are available in English, and in future we will localize to additional languages
Written by Maddy Klein
Updated over a week ago

How do I delete autocomplete contacts?

Remove suggested contacts, delete remembered contacts, misspelled email addresses
Written by Maddy Klein
Updated over a week ago

How do I choose which browser my links open in? (iOS)

Written by Maddy Klein
Updated over a week ago

What are Daily and Weekly Digests?

Digest overview, how to customize digests, and unsubscribing from digests
Written by Maddy Klein
Updated over a week ago

Why won't links open in Chrome?

Written by Maddy Klein
Updated over a week ago

What are Insights?

Written by Maddy Klein
Updated over a week ago

Why can't I add my Office 365 account?

Help adding Office 365 accounts
Written by Maddy Klein
Updated over a week ago

Does Astro support Windows?

Astro plans to support Windows
Written by Maddy Klein
Updated over a week ago

How do I add, remove, or sync my account?

Add, remove, or sync an account
Written by Maddy Klein
Updated over a week ago

Which email providers, devices, and versions does Astro support?

Gmail and Office 365; Apple devices and Android phones; MacOS, iOS, and Android
Written by Maddy Klein
Updated over a week ago

What are Astro's security and privacy policies?

Astro keeps your personal information private and secure
Written by Emily Kramer
Updated over a week ago

What are Priority and Other Inbox?

Enable/disable Priority Inbox
Written by Emily Kramer
Updated over a week ago

How does Astrobot work?

Written by Emily Kramer
Updated over a week ago

How do I move an email to a folder or move an email to Junk?

Create a folder, move emails to a folder, move emails to Junk, pin a folder
Written by Maddy Klein
Updated over a week ago

How do I customize my desktop and mobile notifications?

Set up and customize desktop and mobile alerts and notifications
Written by Maddy Klein
Updated over a week ago

How do I customize and use Swipes?

Set up Swipes to archive, delete, snooze, move, star, or mark emails as read/unread
Written by Maddy Klein
Updated over a week ago

How do I set up signatures?

Set up and customize email signatures, add or remove default "Sent from Astro" signature
Written by Maddy Klein
Updated over a week ago

How do I set a reminder?

Set a reminder
Written by Maddy Klein
Updated over a week ago

How do I set up an alias?

Add and set up aliases
Written by Maddy Klein
Updated over a week ago

What are Astro's keyboard shortcuts?

Shortcuts for Mac and iPad
Written by Maddy Klein
Updated over a week ago